April 13, 2013
Saturday

I want to know why that I am having problems watching Channel 4 when it is so compact to a 15 inch screen when I have 32 inch flat screen. This was NEVER this way until 4 days ago. I had contacted your Juneau station about this and all it comes down to is my provider is a fault.

I told them that I had contacted them the evening before and they are having the same problem on their end. I had contacted my provider right after the guy hung up on me for NO reason and told them the whole story on how the fault was on my provider end. I would like to know why are you guys doing this to my provider. The whole problem is on your end of the feed.

Marlene Steiner
Ketchikan, Alaska

About: "I am just a customer for my provider..."

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