(SitNews) Ketchikan, Alaska - The Ketchikan Gateway Borough announced that it launched its new website this week.

“The website redesign is part of a concerted effort on the part of the Borough to improve citizen engagement and customer service by offering additional online services,” said Borough Manager Dan Bockhorst.

According to a news release, the new website has undergone a complete re-design and is now more functional, cleaner and easier to navigate.

“The new website delivers cutting-edge customer service, usability and accessibility whether individuals are using a computer, tablet or cell phone,” said Dan Bockhorst. “We are pleased to offer residents unparalleled access to their Borough government.”

The new site is designed to allow citizens to directly engage Borough staff through the new “Let Us Know” module. Among other things, citizens can utilize “Let Us Know” to:

• report lost and found items, barking dogs, lost animals, abandoned vehicles, solid waste violations, unsafe trees, non-functioning field lights, sewer problems, non-compliant businesses, zoning concerns, and bus complaints;

• submit change of address forms and parking citation appeals; and

• report complaints and suggestions, and requests for park maintenance and pet licenses.

Other website features include:

• a new Borough calendar which allows users to subscribe to various calendar categories and receive updates each time that category is updated;

• a listing of Borough facilities and the ability to request facility reservations; and

• the ability to sign up for bus alerts, Borough news releases, job opening announcements, as well as new invitations for bids and requests for proposals.

These features are in addition to other website services already offered by the Borough including:

• pay Borough bills using credit cards with no added convenience fee;

• meeting packets for Borough Assembly, Planning Commission, Assembly boards and committees and service area boards;

• meeting videos, which are streamed live and archived on the website;

• a searchable Code of Ordinances; and

• registration for Parks and Recreation classes and events.

To access the newly launched website, go to www.kgbak.us



Edited by Mary Kauffman, SitNews

Source of News: 

Ketchikan Gateway Borough
www.kgbak.us

SitNews ©2014
Stories In The News
Ketchikan, Alaska

Articles & photographs that appear in SitNews may be protected by copyright and may not be reprinted without written permission from and payment of any required fees to the proper sources.