Viewpoints
COURTESY
By Cecelia Johnson
June 07, 2010
Monday
My family and I were out enjoying the sunny weather recently
and took a drive out North. We stopped in a store to purchase
a refreshing bottle of water and snacks. An unnamed store has
a very rude clerk. This individual's whole persona exhibited
ill manners! We need Mystery Shoppers. Another Northend store
clerk was also very rude. I purchased an item and received a
"look of disdain" with no thanks before I walked out!
Imagine how grateful and reassured
I felt when I visited a local grocery store chain and received
exemplary service... service with a smile! This individual was
courteous, efficient, and seemed very happy to wait on me. I
like to shop locally and remember the stores that have exemplary
service.... service with a smile!
Cecelia Johnson
Ketchikan, AK
Received June 07, 2010 - Published
June 07, 2010
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