PeaceHealth Ketchikan recognized for patient care
August 26, 2020
Wednesday AM
(SitNews) Ketchikan, Alaska - PeaceHealth Ketchikan Medical Center has been rated one of the best hospitals in Alaska for patient experience.
Becker’s Hospital Review published a list last week of the top-rated hospitals in each state using data from randomly sampled patients and reported to the Centers for Medicare and Medicaid Services (CMS). Seven of the 25 Alaska hospitals evaluated by CMS received four out of a possible five stars for patient experience.
PeaceHealth Ketchikan Medical Center
Photo courtesy KMC
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“I am so pleased our medical center received this recognition” said Dori Stevens, RN, CAO of PeaceHealth Ketchikan. “This coming on the heels of receiving the Pathway to Excellence Designation recognizing our nursing excellence just makes me beam.
“This team of caregivers and physicians truly go that extra mile to keep our patients and community at the forefront of all we do. This is wonderful news to share with our caregivers who live our mission daily by treating each person in a loving and caring way.”
The other Alaska hospitals rated as best for patient care experience were 673rd Medical Group, part of Elmendorf Air Force Base, and Alaska Regional Hospital both in Anchorage; Bartlett Regional Hospital in Juneau; Basset Army Community Hospital at Fort Wainwright; Fairbanks Community Hospital and South Peninsula Hospital in Homer.
The star rating is based on patient responses to 10 criteria:
• Nurse communication
• Doctor communication
• Responsiveness of hospital staff
• Communication about medicines
• Discharge information
• Care transition
• Cleanliness of hospital environment
• Quietness of hospital environment
• Hospital rating
• Willingness to recommend hospital
Edited By Mary Kauffman, SitNews
Source of News:
PeaceHealth Ketchikan Medical Center
www.peacehealth.org/ketchikan
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