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Viewpoints

RE: Customer service
By Candice Bailey

 

September 24, 2009
Thursday


I am a frequent shopper at our local big box store. I have had more bad shopping experiences there than good ones.

Just the other day I was in there buying a few things and I go to check out and there was an employee in front of me, she had already checked out and paid for her items. She proceeded to stand there and have the cashier go through her quarters in her drawer to purchase the state quarters.They were both oblivious to me and when I cleared my throat to get their attention they rudely shrugged me off. That is just one incident. There have been plenty more.

Something needs to be done. People don't shop there anymore for the prices it's because we have to.

Thank you for reading this.

Candice Bailey
Ketchikan, AK

About: "I have lived in Ketchikan for the last 2 years. I was a waitress for 5 years and a Bartender for 2 years. I know all about customer service!!"

Received September 22, 2009 - Published September 24, 2009

 

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